Pet owners are always the first to notice when something is wrong with their pet, often picking up on subtle changes before they can turn into a bigger issue.
At VSA Urgent Care, we are available to treat non-life-threatening illnesses and injuries in pets that happen after normal business hours. VSA Urgent Care fills the gap between your GP clinic and our 24-hour VSA Animal Emergency services.
The examples listed below are examples of things that should be seen urgently, but may not need a full emergency service-
The examples listed here are cases that should be seen by our 24-hour VSA Animal Emergency departments, as they need a full emergency service-
If you have read the list above and are still unsure, we recommend that you call our team ahead of any visit to VSA Urgent Care or our VSA Animal Emergency departments. Our experienced team of receptionists and veterinary nurses will be able to help you to determine the right VSA service for you and your pet. We will also be able to give you an estimated wait time for our services.
Call us on 09 849 2121 to talk to one of our team.
You can not book an appointment at either VSA Urgent Care or our 24-hour VSA Animal Emergency hospitals. We operate a triage based system to ensure that the most critical patients are seen first. When you arrive at VSA Urgent Care your pet will be triaged by one of our veterinary nurses, you will then be given an expected wait time for a consult with our veterinarian.
If you arrive at VSA Urgent Care and our triage team decides that your pet needs a full emergency service, the team will stabilise them and refer you to our closest VSA Animal Emergency hospital where our team will be waiting.
Yes you can although we recommend you call ahead to let us know you are on your way so we can prepare for your arrival.
No, we do not offer booked appointments at either VSA Urgent Care of VSA Animal Emergency. We work on a triage system just like a human urgent care doctor.
A consult with our Urgent Care and Animal Emergency team is $250. You will then be given a full estimate of expected treatment costs.
No. Our VSA Urgent Care service closes at 12am and no patients are left unsupervised in the clinic overnight. If your pet needs overnight monitoring, you will be referred to the closest VSA Animal Emergency hospital.
Unfortunately we are not able to fill prescriptions as we do not hold a full pharmacy at Urgent Care. For more medication you will need to contact our reception team during normal working hours.
There is a plenty of on-street parking available at VSA Metro. As a result of the times of day we are open, parking should always be available for you.
Our emergency hospitals in both Auckland West and Sylvia Park are available for all urgent care and emergency needs.
If these locations are more convenient for you, you can go there for Urgent Care.
We always recommend calling ahead of your out of hours visit on 09 849 2121.
Due to the nature of out of hours and emergency veterinary needs, we always recommend calling ahead so we know you are on your way.
Our experienced reception team can advise you on the best location for you, and expected wait times.
You can call on 09 849 2121
1/133 Central Park Drive, Lincoln,
(09) 849 2121