New Zealand is experiencing an unprecedented staff shortage which means we are experiencing some staffing challenges. If you are visiting one of our hospitals, please be aware of the following:
Please be patient
Your wait to see a vet may be longer than expected as we triage all patients to ensure the most urgent and critical cases are seen as a priority.
Limited hospital beds
To ensure we can provide the highest standard of care to our patients we have a limited number of emergency hospital beds available, which means we can’t admit every animal that needs care.
Treat us with kindness
We understand this is an emotional time for you but know we are always doing the best we can for your animals.